Frequently Asked Questions

Q: What is the difference between double and triple glazing?

Double glazing features two glass panels with a sealed gas-filled space between them, available in 60mm, 70mm, and 80mm profiles. It offers good insulation at a more affordable price. Triple glazing features three glass panels creating two insulating chambers, available in 71mm and 81mm profiles. It provides superior thermal and acoustic insulation, ideal for energy-efficient buildings and extreme weather locations. Both options are energy efficient, but triple glazing offers better protection against heat loss and external noise with higher long-term energy savings.

Q: What security features do your doors and windows offer?

Our products incorporate multiple security features: Our premium door models (like Thermo Diamond Lumina and Thermo Hybrid Fortis) combine these security features with modern design for both protection and aesthetics.

Q: Do you offer installation services and what maintenance is required?

Installation: Yes, we provide professional installation by trained specialists who ensure proper fitting, sealing, and operation of all our products. Maintenance: Our windows and doors are designed to be low-maintenance:

Question 1

What is the difference between double and triple glazing?

Answer

Double glazing features two glass panels with a sealed gas-filled space between them, available in 60mm, 70mm, and 80mm profiles. It offers good insulation at a more affordable price.

Triple glazing features three glass panels creating two insulating chambers, available in 71mm and 81mm profiles. It provides superior thermal and acoustic insulation, ideal for energy-efficient buildings and extreme weather locations.

Both options are energy efficient, but triple glazing offers better protection against heat loss and external noise with higher long-term energy savings.

Question 2

What color and design options are available for your windows and doors?

Answer

We offer a wide range of colors and finishes to match any architectural style:

Standard colors include Quartz Grey, Anthracite (RAL 7016), Textured Anthracite, Dark Green, Golden Oak, Dark Oak, Sherwood, Polish Pine, and Dark Mahogany
Custom designs and sizes available for all products
Various opening mechanisms (tilt and turn, sliding, fixed)
Different glazing options to meet specific requirements

All our profiles have smooth, glossy surfaces that are resistant to dust and stains, ensuring lasting aesthetic appeal.

Question 3

What security features do your doors and windows offer?

Answer

Our products incorporate multiple security features:

Solid construction with durable materials for break-in resistance
Multi-point locking systems for enhanced protection
Anti-burglary bolts to prevent door manipulation
Metal reinforcements throughout for structural stability
High-quality hardware from recognized brands

Our premium door models (like Thermo Diamond Lumina and Thermo Hybrid Fortis) combine these security features with modern design for both protection and aesthetics.

Question 4

How energy efficient are your windows and doors?

Answer

Our products are designed for excellent energy efficiency through:

Multi-chamber PVC profiles that minimize heat transfer
Double or triple glazing with insulating gas
High-quality sealing systems to prevent air leakage
Special frame design to reduce thermal bridging

Our triple-glazed windows meet contemporary energy efficiency standards for modern buildings. The investment in these solutions is offset by heating cost savings and improved year-round comfort.

For specific products like our THERMO DIAMOND LUMINA doors, we achieve thermal performance values (Ud) as low as 1.2 W/m²K.

Question 5

Do you offer installation services and what maintenance is required?

Answer

Installation: Yes, we provide professional installation by trained specialists who ensure proper fitting, sealing, and operation of all our products.

Maintenance: Our windows and doors are designed to be low-maintenance:

Clean frames with mild soap solution twice yearly
Clean glass with appropriate cleaner
Lubricate hardware annually with silicone spray
Check drainage channels and seals periodically

Our products do not require painting or intensive maintenance procedures. For specific care instructions, please refer to the maintenance guide provided upon installation.