1. Definitions

• Company - Solid Gate, providing window, door, and blind installation services
• Customer - an individual or legal entity using the Company's services
• Service - installation of windows, doors, blinds, and other work related to joinery replacement
• Website - service available at solid-gate.eu

2. Scope of Services

The Company provides the following services:

• PVC window installation
• Interior and exterior door installation
• Blind and shutter installation
• Consultation on selecting appropriate products

3. Placing Orders

Orders can be placed through:

• Contact form on the website
• Phone contact
• Email contact
• Orders become binding after confirmation by the Company and acceptance of terms by the Customer

4. Pricing and Quotations

All prices listed on the website are indicative. The final price is determined after a free measurement and quotation at the Customer's location. The Company reserves the right to change prices depending on order specifications.

5. Payment

Payment for services can be made in the following forms:

• Bank transfer
• Cash on delivery
• Staged payment (deposit + final payment)

6. Service Delivery and Installation

The order fulfillment date is agreed individually with each Customer. The Company will make every effort to meet the agreed deadline, but is not liable for delays resulting from circumstances beyond the Company's control (e.g., delays in product delivery from suppliers).

7. Warranty

The Company provides a warranty for installation services in accordance with applicable law. Warranty conditions include:

• Manufacturer's warranty for products (windows, doors, blinds)
• Warranty for installation work performed
• Detailed warranty conditions are specified in the contract or invoice

8. Liability

The Company is liable for proper execution of installation services in accordance with the contract. The Company is not liable for product defects resulting from manufacturer's defects - in such cases, the manufacturer's warranty applies.

9. Contract Cancellation

The Customer has the right to withdraw from the contract within 14 days from its conclusion, unless the service has already been performed with the Customer's express consent. In case of withdrawal before commencement of service, the Customer will receive a refund of paid amounts. If the service has already begun, costs incurred by the Company may be deducted from the refund amount.

10. Intellectual Property

All materials published on the website (texts, photos, graphics) are the property of the Company or are used with the consent of copyright owners. Copying and distributing materials without consent is prohibited.

11. Applicable Law

Any disputes arising from contract fulfillment will be resolved by courts with jurisdiction over the Company's headquarters, in accordance with Polish law.

12. Changes to Terms

The Company reserves the right to make changes to these Terms and Conditions. Changes take effect upon publication on the website and do not apply to contracts already concluded.

13. Contact

If you have questions regarding these Terms, please contact us:

Email: info@solid-state.eu

Website: solid-state.eu